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Ameriwood - Horrid manufacturer!
I purchased 2 diy products for my new home. The TV stand was massively complex but I got it put together and it looks GREAT. I, also0, bought a cut satnding, single door shelving unit for my dining room- manufacturer- Ameriwood. The instructions are limited, at best,...
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Anonymous
JH

My girlfriend bought the same POS today. Wish we would have seen your review first.

3.4
I didn't like
  • Damaged product
  • I cannot assemble the product exclamation points
  • Your product
#1040192
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I decided to assemble the night stand first. The directions are horrible, the screws will not tighten properly so unit is shaky, the euro screws are screws from ***! They stripped and will not go in flush so the drawer will not close at all! All pieces are cheap cheap...
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#1063890
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I concur. The company in question is ***. I ordered 2 audio piers a tv stand and coffee table. All expresso in color. The tv stand had a chip on the one board at the front, can see it everyday. Tv stand also had a broken screw hole for the one leg. I used 5 second fix,...
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1.9
I liked
  • Style and design of the furniture
I didn't like
  • Damage to product and customer service
#1045199
Reply to reviews

Ameriwood Customer Care Review

Ameriwood
#1024026
2.5
Details
Product was missing parts and had too many pieces to assemble...it took 4 and half hour to install. There customer service was very courteous I was able to speak to someone at first call and they are shipping me the misding parts for free.
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Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Ameriwood Shipping Service Review

Ameriwood
#932881
We paid for early delivery and when we called FedEx the aid they have not even received the package on the day that it was supposed to be delivered what kind of incompetent *** take yourmoney for early delivery then put forth no effort to make it happen
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Other Product Review

Ameriwood
#754120
1.1
Details
*** poor company if you ever want to talk to a person. They do NOT answer the phones.
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Warranty
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Ameriwood 3 Drawer Dresser Review

Ameriwood
#719142
1.0
Details
Do not buy from this company. They're products are made very cheap and you will be disappointed. This company products are horrible. I returned my item right away .back to Walmart and complained. There prices are cheap and so are there products
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Advertised vs Delivered
Diversity of Products or Services
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Value for money
My sister purchased my daughter a twin bed for an early birthday present from Big Lots (Lima, OH) Jan 2016. Last fall, the bed collapsed when my daughter sat on it. The drawers stopped opening & closing, as well. She's not overweight & the bed was well taken care of....
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Anonymous
Mr. Chin

Right. My guess is that Ameriwood is really Chinawood and highly unlikely to have been properly cured or treated, thus the collapse and warping.

1.8
#1024911
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I received my furniture (terrible furniture) but I am stuck with it. Everything came but the desk. Back ordered for 3 months. Finally received the desk, hardware was lost in shipping, called to get a hardware package for that desk. They said it would be 3-5 business...
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I didn't like
  • Missing parts from box and calling customer service
#999968
Reply to reviews
Everything was great until assembly. The boards appeared scratched and distressed but I overlooked that for a completed product. Discovered that the 2nd to last step of pieces could not physically be accomplished. The product broke when we tried to fix their error. The...
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Anonymous
Anonymous

I have had my desk for a year and it is torn up because it is to subseptable to scratches and when water touches is it leaves these ugly bumbs that just make me want to replac...

1.6
#995899
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I bought a simple cabinet to store linens and received product on time. When received it appeared to have been previously opened and resealed with clear tape on both ends. I suspect that product had been dropped in some manner and loose items (hardware) were missing...
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1.7
#1007289
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Cheap purchase price. At $130 the twin bed support with two drawers was too much to pass up. Gawd, I wish I had. --- Cheap materials. The pressboard is cheap even by pressboard standards. If you miss-screwed once that was it. There was no second chance The screw...
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Anonymous
TA Deliveries

First any damaged parts even if you damaged will be replaced by Ameriwood take about a week. Also could have had it delivered and assembled by Contract delivery service

1.7
Product
#900517
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I bought the 70" tv stand and when received 2 weeks later 4 pieces were broken,called customer service and the person on the phone sounds like they hate their job and despise customers,replacements sent a week later and 3 piece were good but the 4th had a big deep...
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1.8
#873260
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Contact Ameriwood

Mailing Address:
Ameriwood
202 Spaulding St
Dowagiac, MI 49047-1452
Phone:
(800) 489-3351
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I purchased an Ameriwood TV stand from Walmart website. The item was delivered with broken pieces. I contacted Walmart was referred to Ameriwood. Customer service was almost impossible to reach (waited for 30 mins). Also emailed Ameriwood for replacement parts.Customer...
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#810317
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