Ameriwood - Order from ***
I purchased an Ameriwood TV stand from Walmart website. The item was delivered with broken pieces.
I contacted Walmart was referred to Ameriwood. Customer service was almost impossible to reach (waited for 30 mins). Also emailed Ameriwood for replacement parts.Customer service finally contacted me via voicemail saying replacement parts are out of stock and will not be available till fist week of March 2016. Mind you, I placed my order in Jan.
23, 2016. I inquired about cancelling my order but i will have to return the 75 lb furniture and lose half of my money at the end since I have to pay for return shipping. It is March 15, 2016, called Ameriwood, still no replacement parts, no date when the part will be available. I insisted on talking to a manger, got only voicemail with operator 140 not even a name.
Oh Yeah, did i forget to mention, I waited 27 minutes to talk to a customer service who was no help at all.
WARNING: DO NOT PURCHASE Ameriwood product. Do yourself a favor .!!!!!!!!!!!!!!If you want to keep your sanity.
Reason of review: Damaged or defective.
Location: Palm Coast, Florida
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